Pop-Up Events

GCWW Customer Support Pop-Up Events offer face-to-face service in convenient community locations, bringing support directly to you!

 

GCWW customers can ask account-related questions and get help with payment inquiries, customer assistance programs, work order requests, and more.*

WHEN & WHERE:

Thursday, June 11 from 2 to 4 p.m.
Covedale Library Branch at the Free Store Foodbank Produce Pop-Up, 4980 Glenway Ave., Cincinnati, OH 45238
 
Monday, June 22 from 1:30 to 5:30 p.m.
Madisonville Branch Library, Community Room B, 4910 Whetsel Ave., Cincinnati, OH 45227
 
Thursday, June 25 from 10:30 a.m. to 2:30 p.m.
Westwood Branch Library Meeting Room, 3345 Epworth Ave., Cincinnati, OH 45211

 

 

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In 2024 and 2025, GCWW ranked highest among large water utilities in the U.S. Midwest for customer satisfaction in J.D. Power’s U.S. Water Utility Residential Customer Satisfaction Study.

 

*Please note that GCWW staff will NOT be able to handle any financial transactions at these events.