Greater Cincinnati Water Works

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    • Need support? If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat at 988lifeline.org.

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Greater Cincinnati Water Works

Connect With GCWW:

GCWW Menu

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Leaks and Breaks

 

 

Sign up for phone, email, or text alerts

With GCWW outage alerts, we'll notify you by SMS/text, voice, or email when water emergencies, work on your property, and work in the right-of-way that may impact service. We'll send estimated restorations times, any information we have about the cause of the outage and status of the crews working to restore service. Sign up now to get SMS/text, voice, or email alerts.

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Latest News

EPA Grants Seek to Remove Lead Pipes in Vulnerable Areas of Greater Cincinnati (FOX19)
Aug. 19
EPA Grants Seek to Remove Lead Pipes in Vulnerable Areas of Greater Cincinnati (FOX19)
Greater Cincinnati Water Works Begins Removing Lead Water Pipes from Local Day Cares (WCPO)
Aug. 19
Greater Cincinnati Water Works Begins Removing Lead Water Pipes from Local Day Cares (WCPO)
Ohio EPA Grant Funds Replacement of Lead Service Lines at Childcare Facilities (WVXU)
Aug. 19
Ohio EPA Grant Funds Replacement of Lead Service Lines at Childcare Facilities (WVXU)
GCWW Accepting Applications for Citizens Water Academy
Aug. 7
GCWW Accepting Applications for Citizens Water Academy
GCWW Replacing Lead Lines at Child Care Facilities
Jul. 30
GCWW Replacing Lead Lines at Child Care Facilities
2025 Fire Hydrant Flow Test Schedule
Jul. 2
2025 Fire Hydrant Flow Test Schedule

View All News

Latest News

EPA Grants Seek to Remove Lead Pipes in Vulnerable Areas of Greater Cincinnati (FOX19)
Aug. 19
EPA Grants Seek to Remove Lead Pipes in Vulnerable Areas of Greater Cincinnati (FOX19)
Greater Cincinnati Water Works Begins Removing Lead Water Pipes from Local Day Cares (WCPO)
Aug. 19
Greater Cincinnati Water Works Begins Removing Lead Water Pipes from Local Day Cares (WCPO)
Ohio EPA Grant Funds Replacement of Lead Service Lines at Childcare Facilities (WVXU)
Aug. 19
Ohio EPA Grant Funds Replacement of Lead Service Lines at Childcare Facilities (WVXU)
GCWW Accepting Applications for Citizens Water Academy
Aug. 7
GCWW Accepting Applications for Citizens Water Academy
GCWW Replacing Lead Lines at Child Care Facilities
Jul. 30
GCWW Replacing Lead Lines at Child Care Facilities
2025 Fire Hydrant Flow Test Schedule
Jul. 2
2025 Fire Hydrant Flow Test Schedule

View All News

GCWW Menu

  • Leaks and Breaks
    • Report A Water Main Break
    • Frozen Pipes
  • Set Up a Payment Plan
  • Need Help Paying Your Water Bill?
    • Pay Your GCWW Bill
  • Moving or Selling Your Property
  • News
  • Requesting Public Records
  • Rate Updates / Service Charges
  • Boil Water Advisories
  • Water Quality and Treatment
    • National Leadership in Water Quality and Safety
    • Tips to Ensure High-Quality Water
    • Water Sources & Protection
    • Water Treatment
    • Water & Your Health
    • Water Quality Reports
  • Pay Your Bill / LOG IN
  • Construction Projects
  • Contact Us
    • Frequently Asked Questions
  • GCWW Job Opportunities
  • Reducing Your Meter Size
  • Backflow Prevention Program
  • About
    • GCWW Executive Director
    • Citizens Water Academy
    • Annual Reports & Highlight Calendars
    • GCWW History
    • Service Area
    • Outside Our Service Area
    • Safe Irrigation
    • Teacher Resources
    • Tours
    • No ID, No Entry
  • Billing Information
    • Assistance Programs
    • Leak Adjustment Program
    • Important Landlord/Tenant Information
    • PromisePay
    • Landlord Payment Plan Authorization
    • Meter Reading & Estimated Bills
    • High Bill? Check for Leaks
    • Disconnected Service
    • Bill Inserts
    • Sewer Billing Review
    • Disputing Your Bill
    • Tampering with Utility Equipment
    • Transaction Fee FAQs
  • Lead Awareness

Billing Information

Water Main Replacement Projects

Leaks & Breaks

Quick Contacts

Water Main Breaks
513-591-7700

Email: help@mygcww.org

Sewer Emergencies (MSD)
513-352-4900

Billing/Customer Service
513-591-7700

New Branch Sales
513-591-7836

Engineering Records
513-591-7855

Water Quality
513-591-7700

  • Businesses

    Why Cincy?

    • Business Expansion/Retention
    • Job Creation Tax Credits
    • Commercial Tax Abatements
    • Available City-Owned Properties

    Process

    • City Purchases & Contracts
    • Licenses & Permits
    • OpenCincy Business Portal
    • Property Search
    • Vendor Registration
    • Income Tax

    Small Business

    • Business Certification
    • OpenCincy Small Business Portal
  • Residents

    Approval

    • Building Permits Guide
    • Tax Abatements
    • Zoning

    Public Agencies

    • Neighborhood Services
    • Historic Conservation
    • Police
    • Restaurant & Food Inspections
    • Income Tax

    Services

    • Cincy Code Enforcement
    • CincyInsights
    • Mobile App
    • Online Service Requests
    • Open Data Cincinnati
    • Property Maintenance
    • Recycling
    • Smart911
    • CincyAlert
    • Street Rehab
    • Trash & Yard Waste
    •  
  • Services

    Auctions

    • Fleet Auction
    • Police Auctions

    Forms

    • Birth & Death Certificates
    • Building Permit Forms
    • Damage Claims
    • Event Permits
    • Vendor Registration & Renewal

    Pay Now

    • Income Taxes
    • Law Department Collections
    • Office Of Administrative Hearings
    • Parking Tickets
    • Water & Sewer Bill Payments

    Sanitation

    • Recycling
    • Trash & Yard Waste
  • Government

    Leadership

    • Mayor's Office
    • City Council
    • City Manager's Office
    • Departments
    • Boards & Commissions
    • Elections Commission

    Taxes

    • Income Tax

    Transparency

    • Budget Documents
    • CincyInsights
    • City Charter & Municipal Code
    • Equity
    • Financial Reports (ACFRs)
    • Ethics, Fraud, Waste and Abuse Hotline
    • Open Data Cincy
    • Public Records
    • Transparency In Government
  • Businesses

    Why Cincy?

    • Business Expansion/Retention
    • Job Creation Tax Credits
    • Commercial Tax Abatements
    • Available City-Owned Properties

    Process

    • City Purchases & Contracts
    • Licenses & Permits
    • OpenCincy Business Portal
    • Property Search
    • Vendor Registration
    • Income Tax

    Small Business

    • Business Certification
    • OpenCincy Small Business Portal
  • Residents

    Approval

    • Building Permits Guide
    • Tax Abatements
    • Zoning

    Public Agencies

    • Neighborhood Services
    • Historic Conservation
    • Police
    • Restaurant & Food Inspections
    • Income Tax

    Services

    • Cincy Code Enforcement
    • CincyInsights
    • Mobile App
    • Online Service Requests
    • Open Data Cincinnati
    • Property Maintenance
    • Recycling
    • Smart911
    • CincyAlert
    • Street Rehab
    • Trash & Yard Waste
    •  
  • Services

    Auctions

    • Fleet Auction
    • Police Auctions

    Forms

    • Birth & Death Certificates
    • Building Permit Forms
    • Damage Claims
    • Event Permits
    • Vendor Registration & Renewal

    Pay Now

    • Income Taxes
    • Law Department Collections
    • Office Of Administrative Hearings
    • Parking Tickets
    • Water & Sewer Bill Payments

    Sanitation

    • Recycling
    • Trash & Yard Waste
  • Government

    Leadership

    • Mayor's Office
    • City Council
    • City Manager's Office
    • Departments
    • Boards & Commissions
    • Elections Commission

    Taxes

    • Income Tax

    Transparency

    • Budget Documents
    • CincyInsights
    • City Charter & Municipal Code
    • Equity
    • Financial Reports (ACFRs)
    • Ethics, Fraud, Waste and Abuse Hotline
    • Open Data Cincy
    • Public Records
    • Transparency In Government

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