Rental Vehicle
Be alert to suspicious customer activity:
Persons involved in terrorist activity often exhibit indicators that if observed could identify a potential impending crime or terrorist attack. The following is a list of some of the characteristics of such persons that you should be aware of during the course of your business.
- Customers who are reluctant to provide identification, provide fraudulent identification or provide identification other that state issued identification cards
- Customers who pay in cash
- Customers who do no request information on how to go about returning the vehicle
- A customer who rents a vehicle then gives the keys to another unidentified person before leaving the area
- Customer who rents a vehicle for an unusually long period of time paying in advance with cash
- Customer who appear overly nervous or distracted when renting the vehicle
- Customer who avoids any conversation as to the intended use of the vehicle
None of the listed actions, in and of themselves, constitutes a criminal violation. However, when coupled, the acts may indicate suspicious activity that warrants law enforcement scrutiny. If you observe person(s) acting suspiciously, as described above, please contact local law enforcement immediately.